I Paid Most of My Flat Amount, But They Won't Answer My Calls

Casagrand · Cloud9 · Chennai · ★★☆☆☆ 2/5

I’ve booked a flat and paid most of the amount. The CRM experience has been poor—multiple contact changes, no proper responses, and follow-ups happen only for payments. Escalations don’t help, and the current CRM representative hasn’t even connected properly. On the positive side, the Sales Manager has been genuine and supportive. The project and progress are good, but weak CRM is overshadowing the overall experience.

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