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Customer Experiences

Inside the booking process that changed our expectations about real estate
Radiance Realty • Majestic • Chennai • ★★★★☆ 4/5
Unit A105
Sabari Ganesh

I recently booked a 3BHK at Radiance Majestic, and the overall experience was smooth and hassle-free. The project is well-designed with good amenities and a premium feel. Special mention to Mr. Ajay for his professional and supportive approach throughout the process. He was patient, clear, and always available to assist. Overall, a good experience. Recommended for those looking for a quality home with a smooth buying process.

I Paid Most of My Flat Amount, But They Won't Answer My Calls
Casagrand • Cloud9 • Chennai • ★★☆☆☆ 2/5
Ramesh

I’ve booked a flat and paid most of the amount. The CRM experience has been poor—multiple contact changes, no proper responses, and follow-ups happen only for payments. Escalations don’t help, and the current CRM representative hasn’t even connected properly. On the positive side, the Sales Manager has been genuine and supportive. The project and progress are good, but weak CRM is overshadowing the overall experience.