Frequently Asked Questions

Find answers to common questions about using our platform, submitting reviews, and more.

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Writing & Submitting Reviews

How do I write a review?

Click on the 'Share Your Experience' button on the homepage. Fill in the details about the builder, project, your experience, and rating. Submit for review.

Is my personal information visible on my review?

Your display name is shown on your review as you enter it. We do not display your email address, phone number, or any other personal contact details publicly.

How long does review approval take?

Typically 24-48 hours. We verify each review to ensure authenticity and compliance with our content policy.

Review Verification

How do you verify reviews?

We check for authenticity, remove spam/fake reviews, verify against our guidelines, and may contact reviewers for clarification if needed.

Can builders respond to reviews?

Yes, builders can create verified accounts to respond professionally to reviews and address concerns.

Using the Platform

How do I filter reviews?

Use the filters on the homepage to sort by city or builder. You can also use the search function.

Is the platform free to use?

Yes, completely free for homebuyers and reviewers. We're supported by ethical partnerships and premium builder services.

Still need help? Our support team is ready to assist you.

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Real Estate Assistant
AI assistant β€” not a legal or financial advisor