Find answers to common questions about using our platform, submitting reviews, and more.
Click on the 'Share Your Experience' button on the homepage. Fill in the details about the builder, project, your experience, and rating. Submit for review.
Your display name is shown on your review as you enter it. We do not display your email address, phone number, or any other personal contact details publicly.
Typically 24-48 hours. We verify each review to ensure authenticity and compliance with our content policy.
We check for authenticity, remove spam/fake reviews, verify against our guidelines, and may contact reviewers for clarification if needed.
Yes, builders can create verified accounts to respond professionally to reviews and address concerns.
Use the filters on the homepage to sort by city or builder. You can also use the search function.
Yes, completely free for homebuyers and reviewers. We're supported by ethical partnerships and premium builder services.
Still need help? Our support team is ready to assist you.
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